East Asia headways global market on service robot industry
27 May 20246 min read
Summary
- East Asia is driving the global service robotics market, projected to generate USD 8.11 billion in 2024 or about 80% of total global revenue. China, Japan, and South Korea lead in adoption, with robots now vital across industries from logistics and healthcare to hospitality.
- Service robots enhance efficiency by performing repetitive tasks and minimizing human error while enabling people to focus on creativity and problem-solving. As automation expands, millions of jobs may be displaced, yet new roles are also emerging that require technical and innovative skills.
- The rise of Robotics as a Service and technologies like Robotic Process Automation underscores a shift toward resilient and adaptive business models. However, success depends on consistent innovation, investment in maintenance, and workforce upskilling to ensure long-term operational efficiency and sustainability.
The delineation of full-pledged manual work labor raises a probe, one that is perpetuated by the prevalent use of the technology on a service robot. In 2024, projections showed that East Asia is expected to grow up to a revenue of USD 8.11 billion, or around 80% of the total revenue forecast in the service robot arena. This is based on the data of Statista, a business intelligence platform.
China, Japan, and South Korea comprise the highest revenue forecasts. Each amounts to billions of dollars that spawns into varying industries. Wherein, service robots not only assist humans but also leverage efficiency in the supply chain.
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“The dawn of service robots is upon us, and they have the potential to revolutionize the way we provide services,” said Ray Kurzweil, an inventor and futurist.
Unlike their human counterparts, robots can work around the clock without fatigue, significantly reducing the time required to complete tasks. This 24/7 availability ensures that supply chain operations can continue without interruption, improving the overall efficiency of the system.
Integration across industries
The use of service robots has been a game-changer for businesses seeking to enhance efficiency and reduce operational costs. Professional service robots with artificial intelligence (AI) aids in streamlining processes and reducing human error.
Impact of service robots on the workforce
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"Service robots will have a significant impact on the human workforce, but this impact does not have to be negative. We need to invest in education and training to ensure that workers have the skills they need to succeed in the new economy," Lee Hsien Loong, Prime Minister of Singapore, shared.
On robot density
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“Asia is at the forefront of the service robot revolution. The region has a strong manufacturing base, a large and growing workforce, and a rapidly expanding middle class. These factors are driving investment in service robot production and innovation.” said Masayoshi Son, CEO of SoftBank Group in Japan.
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