Supply Chain and Manufacturing

Zalora accelerates e-commerce growth in Southeast Asia with innovative and sustainable solutions.

25 Mar 20246 min read
ZALORA, Asia’s fashion expert, and part of Global Fashion Group (GFG), expects its platform services to be a significant growth driver.

Summary

  • ZALORA, part of the Global Fashion Group (GFG), says that its B2B platform services and e‑commerce solutions are emerging as a key growth lever, contributing around nine percent of the company’s revenue in the prior year.
  • The company leverages its regional fulfilment infrastructure, marketing & data services and logistics network — for example, its “One Stock Solution” (1SS) warehouses some seven million items in Malaysia and enables fast delivery and roll‑outs for brands across Southeast Asia.
  • ZALORA is marketing these platform services to enable international and local brands to enter and scale in Southeast Asia by simplifying set‑up, logistics, returns and omnichannel reach — aiming to unlock value for brand partners amid increasing online retail momentum.
ZALORA, Asia’s fashion expert, and part of Global Fashion Group (GFG), expects its platform services to be a significant growth driver in the year ahead. Contributing to nine percent of the company’s revenue last year, ZALORA’s B2B platform services and e-commerce solutions will be a key focus area for expansion. This coincides with Southeast Asia’s e-commerce industry continuos progress towards a bright spot despite current macroeconomic conditions.
Growing on the back of a continuous surge in new digital consumers and online retail traffic since the pandemic. A recent report by Google, Temasek and Bain & Company found that Southeast Asia’s digital economy remained resilient despite global headwinds.
Growth remains strong with the e-commerce sector leading the digital economy. This outlook has been drawing more brands to enter the region. Set-up costs, supply chain requirements, and the complexities of a diverse region where Southeast Asian consumers expect faster deliveries, reliability, and convenience. Also,the ease of returns can be challenging for brands, particularly those without local infrastructure or resources.

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ZALORA Drives Growth in Southeast Asia with Platform Services