QuikBot teams up with Singapore bubble tea chain for robotic deliveries

Singapore, March 15, 2025 — PlayMade, a leading bubble tea brand, has named QuikBot Technologies, the pioneer in developing the World’s 1st Autonomous Final-Mile Delivery (AFMD) Platform-as-a-Service (PaaS) for Smart Cities, as its exclusive trial partner for autonomous final-mile delivery across select PlayMade outlets in Singapore. This partnership will see PlayMade integrate QuikBot’s AFMD PaaS to enhance operational efficiency in both beverage production and last-mile logistics, setting a new standard for automation in the food and beverage sector.

This initiative provides PlayMade with a real-world environment to implement QuikBot’s AFMD PaaS, allowing for a practical assessment of robotic delivery in the F&B industry. The program aims to explore the feasibility of autonomous delivery, the scalability of automation, and its impact on operational efficiency in high-demand urban areas.

As part of this initiative, PlayMade will introduce an advanced automated bubble tea machine, capable of crafting made-to-order beverages in just 6–8 seconds. Combined with QuikBot’s autonomous robotic delivery network, this innovation is designed to streamline workflows, enhance service speed, and elevate the overall customer experience.

Key Focus Areas

The pilot will evaluate critical factors influencing the success of autonomous F&B delivery, including:

• Automated Production and Delivery Synergy - Assessing the impact of integrating an automated bubble tea machine with autonomous last-mile delivery solutions.• Delivery Performance Metrics - Benchmarking the speed, efficiency, and reliability of QuikBot’s AFMD PaaS against traditional delivery methods.• Packaging Adaptation - Refining packaging designs to enhance beverage stability, maintain ideal temperatures, and prevent spills during robotic transport.• Product Design Enhancements - Developing innovative spill-resistant cup designs to accommodate the unique constraints of autonomous delivery systems.• Operational Adaptation - Gathering insights from PlayMade staff on the workflow integration of automation into daily operations.• Consumer Perception and Pricing Strategy - Evaluating customer willingness to pay for the added convenience of autonomous delivery services.

Operational Considerations & Site-Specific Deployments

In an exclusive email to Value Chain Asia, PlayMade and QuikBot Technologies shared that they are customizing the autonomous delivery model to suit different environments as part of the pilot. The initial trials at South Beach and Punggol Digital District (PDD) present distinct logistical challenges, requiring tailored solutions to optimize efficiency and ensure seamless last-mile delivery.

• Hybrid Model at South Beach – Given the complex urban environment, deliveries at South Beach will follow a hybrid approach where a human courier will drop orders at the South Beach lobby, after which QuikBot’s robotic fleet will take over, navigating within the building to complete deliveries.• Seamless Connectivity at Punggol Digital District (PDD) – With PDD’s integrated network of underground pathways and overhead bridges, PlayMade’s bubble tea orders will be delivered directly from the store to office buildings within the district without human handovers.

To facilitate smooth autonomous deliveries, QuikBot’s robots will not be crossing roads but will instead operate within designated clusters. Additionally, QuikBot’s system has been integrated with building infrastructure, enabling communication with lifts and turnstiles via wireless connectivity. These features have already been successfully deployed at South Beach offices and Block 30 of Mapletree Business City, where QuikBot has been running final-mile deliveries for FedEx and SingPost.

For a closer look at how QuikBot operates in real-world conditions, watch a live demo of QuikBot’s delivery at South Beach here.

Future Expansion & Industry Applications

Beyond PlayMade, this pilot also underscores the scalability of QuikBot’s Autonomous Final-Mile Delivery (AFMD) PaaS across multiple industries, from e-commerce to logistics. With ongoing trials at South Beach and Mapletree Business City, QuikBot is proving how intelligent automation can streamline last-mile delivery in urban environments.

Pilot Program Roadmap

Initially, customers will place orders manually via WhatsApp to the PlayMade store. By Q3 2025, PlayMade plans to launch its dedicated PlayMade app, followed by seamless integration with QuikBot’s AFMD PaaS, creating a fully automated end-to-end ordering and delivery system. The pilot will strategically target off-peak office hours, where demand for bubble tea surges, to optimise order fulfillment.

Invitation to F&B Businesses

QuikBot Technologies and PlayMade invite F&B establishments throughout Singapore to observe and participate in this initiative. Participating businesses will have the opportunity to prepare for an autonomous future by testing and refining their operations in collaboration with QuikBot.

Sharing Insights

Upon completion of the pilot, QuikBot Technologies and PlayMade will share their findings with food delivery providers and the broader F&B industry. This knowledge-sharing aims to facilitate a smoother transition to autonomous delivery systems across the sector, promoting innovation and efficiency nationwide.

— End of Press Release —

About PlayMade

Established in 2017, PlayMade has rapidly expanded, boasting over 25 outlets across Singapore. The brand prides itself on using premium ingredients sourced directly from Taiwan and China, ensuring that every beverage is made with all-natural ingredients and without preservatives. A distinctive feature is their freshly made pearls, produced daily in-store through an open-kitchen concept, allowing customers to witness the artisanal process firsthand. This commitment to quality and transparency has made PlayMade a beloved destination for tea enthusiasts seeking imaginative and flavorful creations.

About QuikBot Technologies

QuikBot is revolutionising urban logistics by automating first and final-mile deliveries, reducing traditional delivery inefficiencies, costs, and carbon emissions. Its Autonomous Final-Mile Delivery (AFMD) Platform-as-a-Service enables scalable automation without large upfront investments.

With AI, advanced robotics, 5G, and IoT, QuikBot builds a smart, sustainable delivery network that speeds up deliveries while minimizing environmental impact.

Operating in cities like Singapore, Tokyo, Dubai, and Seoul, QuikBot optimizes last-mile logistics, boosts customer satisfaction, and cuts costs.

Learn more at https://www.quikbot.ai.

For media inquiries, please contact:

PlayMade Stephanie SooSenior Marketing Managerstephanie@playmade.com+65 9669 0385

QuikBot Technologies Aaron KohCustomer Experience & Product Development Manageraaron.koh@quikbot.ai+65 8266 7086